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Delivery is via NZ post and typically takes 1-3 business days from dispatch.  Keep in mind that rural delivery can take an extra 1-5 days. Dispatch is Monday - Friday excluding bank holidays.

Same day dispatch for orders received before 2pm Monday - Friday. 

Tracking details are sent directly to your inbox once dispatched.  Packages returned due to incorrect address details will be re-dispatched at the required shipping cost. 

Build your Smile Box

Pairs well with
10.3K

FAQs

Not a problem.  Simply fill in the Bulk order inquiry, or contact us at hello@smilebox.nz and we will get back to you as soon as we can.

No, deliveries are done Monday - Friday, excluding public holidays.

Unfortunately as we use a third party for delivery we can not guarantee a specific delivery date.  What we can do is put an “open on sticker” on the box with the specific date you would like it opened on.  This is an option on check out.

Contact us as soon as you can and if we get your email before we dispatch your order we can change the address.  If not you will have to arrange a redirection through your shipping/tracking details which are sent to you.

Get in touch with us with details of their requirements / allergies and we’ll see what we can do. Some Smile Boxes are Gluten Free, Dairy Free and Vegan.  They will have GF, DF or V in the description.

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Let customers speak for us

from 10326 reviews
Perfect

Easy to use website, fast and perfect package and delivery, followed my instructions for wee note, will use again thanks so much

Caroll C.
Hugs & Kisses
The best gift, treat, corporate, welcome box in NZ!!!

I just sent a SmileBox gift box to a friend and honestly, I’m so impressed! It looked amazing — beautifully put together, super thoughtful, and filled with really lovely goodies. You can tell everything was chosen with care, not just thrown in like some other boxes out there.

Free delivery anywhere in NZ was such a bonus — it arrived quickly and in perfect condition, which made the whole thing feel even more special. It was such an easy way to send something meaningful without the stress.

The whole experience felt really personal and smooth. If you’re looking for a unique, stylish gift that shows you care, I totally recommend SmileBox . I’ll definitely be ordering again!

Prudence T.
Goodness Me
Kiwi Gold Smile Box

How lovely that my nominee was picked for the Kiwi Gold box, what a lovely thing to do, great service and the box was a lovely suprise. You guys are the best.

Janine D.
Kiwi Gold
SmileBoxes are the BEST!

I ordered two different SmileBoxes as gifts and they were couriered out that day. The recipients absolutely loved them, beautiful products in great packaging and a nice card. It's great being able to personalise all of those elements and add in additional items too. I highly recommend SmileBox, it's a 5 STARS from me!

Teearn F.
Cherish
Saved the day

Got the parcel there on time after nz post said it would be late. Very reassuring email and super friendly x

Morag H.
Stay Strong Moments
Friendship gift

I have sent quite a few smile boxes around the country and every recipient has been delighted! Great range of gifts, and excellent communication from Smile Box.

Nicola R.
Sunflower Sunshine
Sending a “ Smile” was so easy .

My granddaughter was delighted with her lollies and it certainly brightened up her day after breaking both arms . Great website , from thought to delivery and informed all the way FABULOUS thank you 😀

Sandra W.
Kiwiana Sweet Treats
Super delightful!

We sent the wellness box to a friend going through a hard time. It arrived promptly - from North to South Island and she was delighted. I would recommend it. We also liked choosing the personalised card and message.

Gill S.S.
Wellness Box
Perfect thank you gift!

Such a lovely thank you gift to send to a friend! Shipping was SO quick, I placed an order on Thursday night and it got delivered to the South Island on Saturday morning. Definitely put a smile on my friend's face!

Sophie A.
Choccy Smirk
The perfect gift

This box was the perfect pick me up for a family member. Having flower seeds is a great idea that can be used in a variety of ways and the tea I was told was delicious!

Hailey R.
Thinking of You
The Ultimate Pick-Me-Up Package

I absolutely love using Smile Box! Whenever my friends need a little pick-me-up or I want to send a cute congratulations, Smile Box is my go-to. They are incredibly fast and efficient, making the whole process a breeze. The joy and surprise on my friends' faces when they receive their Smile Box is priceless. Highly recommend for anyone looking to spread a little happiness! 😊📦✨

Rachael D.
Box of Kisses
Kiwi Gold Smile Box

My friend loved her chocolate treat box. It was easy to order, arrived quickly and definitely put a smile on her face!
Thanks SmileBox 😊

Lia S.
Kiwi Gold
Always such an easy process

I love getting smile boxes as little thankyou gifts for friends, they do just that - always bring a little smile and are so efficient with delivery!

Fin L.
Fudgetastic
Excellent Service

Very impressed as delivery of the smile box parcel was the very next day safely delivered. Thank you very much, from a very satisfied customer.

Kathryn J.
Pamper
Chill Vibes Smile Box

Really lovely gift box and great that you can add extras. Like an Instax photo, gift vouchers or chocolate.

Keri T.
Chill Vibes